Login to Road Rewards. Or move to another date. Your confirmation number was emailed to you after you made an online booking. Canceling closer to your departure date may cost you 25% of the ticket price. Enter your email and we'll send over your details. All passengers are required to wear a face covering while onboard our buses, and in Greyhound facilities. * This stop is on request only, advance booking is required. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Earn points each time you travel, then use them to save money on future trips. Email Address. *COVID-19 ALERT* - Fraudulent Face Mask Flyers, click here to find out more. Call us at 1-800-268-9000. Greyhound offered no explanation or refunds, had to sleep in the station or get your own hotel to because the next bus didn't leave for 24 hours. Send someone the perfect gift of food and drink! Drivers are wearing masks while scanning tickets and interacting with customers, We have increased the frequency of wipe-down cleaning of high touch areas onboard using a CDC recommended disinfectant, We now ozonate each of our buses. Value Fares offer a refund or voucher if you cancel within 15 days of your departure. I requested a refund after the cancellation, and received an e-mail a ... eu cancellations refunds ryanair. It may not be possible to prevent against the presence of the disease and if you choose to utilize Greyhound’s services and/or enter onto its premises, you may be exposing yourself to and/or increasing your risk of contracting or spreading COVID-19. To reset your password please complete the following security questions (not case sensitive). Updated as of January 8, 2021. Password Password. Should passengers wish to cancel or postpone travel due to COVID-19 then a travel voucher for full value of ticket will be issued with no penalties. On The Bus: We're committed to making your bus trip safe and comfortable with our enhanced cleaning and disinfecting procedures, enhancing the cabin air quality, requiring customers to wear face coverings throughout the trip, encouraging physical distancing, and sanitizing your hands regularly while onboard. We will continue to operate service to and from these stations, but they will now operate as … Check out our featured destinations for some travel inspiration. Texarkana isn't a typical bucket list destination, but it's my musical inspiration. COVID-19 Update: Bus Stations now Bus Stops Only. 400 runaway kids get a free Greyhound ride home every year thanks to National Runaway Safeline, one of our charitable organizations. Password. DE RIDDER, NC Reviewed again mid-April as of Monday 16th March. Greyhound is also urging travelers to reschedule their trip if they feel sick to ensure the safety of others. DURANT, MS MARION, VA For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. Failure to provide these details, only a voucher valid for 6 months will be issued (NO exceptions will be made). Valid for 24 hours. For the most up-to-date timetable for Melbourne to Sydney services please visit our Timetables page. SERVICE IS BEING SUSPENDED IN THE FOLLOWING CITIES: ANNAPOLIS, MD Greyhound is temporarily reducing schedules across our network as a result of the drop in demand due to coronavirus. Having trouble? Anyone who has booked tickets or hospitality during this time will be offered to reschedule their booking or receive a full refund. Effective August 14, 2020, aligning with CDC best practices, masks with valves or vents, bandanas which are unsecured under the chin, and plastic face shields (by themselves) will no longer be accepted as approved face coverings. COVID-19 UPDATE Read more TREAT SOMEONE. - Must be issued by Greyhound - Cannot have been paid with cash or with our Sezzle payment option : Confirmation First Name Last Name Email Address Phone Number Reason Travel Date . An email has been sent to email@email.com, CS Agent: {{AgentName}} Agency: {{AgencyNumber}}. *COVID-19 ALERT* -  Fraudulent Face Mask Flyers, click here to find out more. You can use either your email or Road Rewards Member ID number to sign in. Sign in to Road Rewards. Seat selection Skip the queue and reserve your favourite seat ahead of time ; Log in to My Greyhound . Transporting you safely, providing information on our enhanced cleaning and disinfecting procedures, requiring employees and customers to wear face coverings, encouraging physical distancing in our terminals and onboard and providing flexibility for customers who want to reschedule their trip are a few of the ways we are committed to you and are going the extra mile for you during this unprecedented time. This includes fixtures here at Belle Vue on Wednesday afternoons and Sunday Mornings. For customer Service: Travel passes. Unfortunately, greyhound owners will not be permitted entry to the site, as will anyone who turns up on the day. Unexpected ways to experience this iconic city. Please enable them to search schedules and experience the full benefits of Greyhound.com, All passengers are required to wear a face covering while onboard our buses, and in Greyhound facilities. You can use either your email or Road Rewards Member ID number to sign in. Having trouble? Not already a member? Covid-19 News; LATEST NEWS ON THE CORONAVIRUS AT BELLE VUE as of Monday 23rd March ... (ARC), we can confirm that all greyhound fixtures across the Group will take place behind closed doors from Tuesday 17 March until at least the end of the month. In response to the concerns posed by coronavirus (COVID-19), we have temporarily closed some of our bus station facilities. The link has expired - don't worry, click to resent a new click. 0 answers 48 views Flight Cancelled due to Covid [duplicate] Our family's flight to Portugal from Canada scheduled in May 2020 was cancelled by the TAP Portgual airline due to Covid. Use 8-15 characters, including both letters and numbers. Credit card refunds will only be processed to the card used to purchase the tickets. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Pre-purchase parking near our locations to save a bundle. By continuing to use this site, you agree to the use of cookies by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send email. If your holiday has been cancelled due to the coronavirus … When Greyhound cancels service, we will notify you via email. Enter your email and we'll send over your details. To help you book with peace of mind we are offering a one-time complimentary reissue so you can rebook and travel for a later date for free. View the ... Customers who have travel booked but need to cancel or postpone due to COVID-19 can choose between a refund or rescheduling their travel date in line with our terms and conditions policy. As a result, Greyhound has cancelled services between the U.S. and Canada. If you're having trouble, just give the Road Rewards team a call and they'll help you out. If you don’t book a flexible rate, you may not be entitled to a refund. To opt out, or for details on what we collect and why, and your privacy rights and how to exercise them, visit our privacy policy. Once you’re feeling better, we’ll be happy to welcome you onboard. If you don’t book a flexible rate, you may not be entitled to a refund. Promotions. Not already a member? To reset your password simply complete the fields below. BURLINGTON ARPT, VT Call us at 1-800-268-9000. This can also be your reservation number if you chose to reserve online and pay with cash. 171 1 1 bronze badge. Because of the ongoing updates of city, state and national governmental policies intended to slow COVID-19, our most up to date schedules can be found by searching on Greyhound.com. These options are available if you: We understand there are situations where you are currently unable to travel due to a site closure or a cancellation of an event. For groups of 5 or more please call us at 1-844-477-8747. Call 877-942-3530. in July 2017. The CBD is laid out in a straightforward grid pattern. ENTERPRISE, AL In this instance, please contact info@nottinghamdogs.com or call us on 0115 910 33 33 option 2. Open-dated tickets, refunds and cancellations. We're committed to making your bus trip safe and comfortable with our enhanced cleaning and disinfecting procedures, enhancing the cabin air quality, requiring customers to wear face coverings throughout the trip, encouraging physical distancing, and sanitizing your hands regularly while onboard. If you are unable to wear a face covering for any reason including a medical condition, we regret that you will not be able to travel on Greyhound at this time. Call 877-942-3530. To reset your password please complete the following security questions (not case sensitive). BORON, CA You can enter the last name of any passenger on the booking. Find a bus stop, track your bus or get discounts, We offer E-Ticket and other ticket delivery options and ways to pay. Unfortunately, this includes suspension of service in several cities, particularly in the Northeast. Unexpected ways to experience this iconic city. All racing suspended. A complete list of suspended destinations is listed below. Greyhound Higham, Higham: See 643 unbiased reviews of Greyhound Higham, rated 3.5 of 5 on Tripadvisor and ranked #2 of 4 restaurants in Higham. If you’ve had a holiday or event cancelled, or if you didn’t receive goods or services you were expecting due to coronavirus (Covid-19), find out about your rights and how you can attempt to claim a refund. Disclaimer: “Our timetables are updated regularly and are subject to change without notice. Taking care of our customers and employees is our #1 priority. asked Dec 1 at 21:21. 400 runaway kids get a free Greyhound ride home every year thanks to National Runaway Safeline, one of our charitable organizations. Travel passes. All that’s left to say is, bring on 2021, we can’t wait to open those doors and welcome you back. Your confirmation number was emailed to you after you made an online booking. Our team will be offering maximum flexibility and accommodating customers to the best of our ability. Valid for 24 hours. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Lots of great deals and discounts no matter your destination. Our employees are wearing approved masks in our terminals and our drivers are wearing masks on board while scanning tickets and interacting with customers. In the locations where Greyhound will discontinue service, Greyhound Package Express will no longer be available. By continuing to use this site, you agree to the use of cookies and other tracking by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send email. She paid $185 for the trip, and they offered her $50. LOG IN Forgot Your Password? She sent her tickets via email to Greyhound’s refund office in Burlington, Ont. GENEVA, NY We have the biggest bus network, with 2,400 destinations across the U.S, Mexico and Canada. Join Greyhound rewards, it's free! For feedback, questions or anything else: Create an account to earn points on every trip and manage your bookings online. The only exception to the face covering requirement is for customers younger than 2 years old. Trending Stories. Refunds will be processed within 7-10 business days. You can use either your email or Road Rewards Member ID number to sign in. CONCORD, NH Cairns is an enjoyable city to explore on foot. HANOVER, NH Local laws may also require that you wear a face covering outside the facility in the city your trip begins, ends or where you transfer. This can also be your reservation number if you chose to reserve online and pay with cash. New Jersey's Resort City with Something for Everyone. Buy Beer Online. Promotions. Our Cancellation policy is 30 days for a full refund or 21 days 50% refund only. A complete list of suspended destinations is listed below. You can enter the last name of any passenger on the booking. If you booked with us, don't fret, we promised to give you 100% refunds and we will. GBGB managing director Mark Bird said on Monday night: "In responding to tonight's PM's announcement we have to suspend all racing as this is the responsible thing to do. The link has expired - don't worry, click to resent a new click. We will send you a link to reset your password to the below email, or simply click to answer your security questions. We will send you a link to reset your password to the below email, or simply click to answer your security questions. Seat selection Skip the queue and reserve your favourite seat ahead of time ; Log in to My Greyhound . This is for the safety of all passengers and Greyhound employees. New Jersey's Resort City with Something for Everyone. Travel Passes. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. BYLAS, AZ Scheduled to travel but don’t feel 100%? In locations Greyhound will continue to serve, Package Express will … We understand that bus travel can make social distancing difficult. Use 8-15 characters, including both letters and numbers. Join Greyhound rewards, it's free! Find great hotel deals for your next trip. Save on games, concert tickets, and other exciting events. We understand you may have concerns about travel and we would like to ease your worries by offering two options for you if you wish to postpone your travel plans because of concerns related to coronavirus. Forgottenscience. VERNON, TX. However, if a passenger wishes to refund their ticket then our refund policy outlined in our T&C’s will apply. By making a reservation with us and providing contact … If you don’t have an approved face covering of your own, see how to make one here. Pre-purchase parking near our locations to save a bundle. An email has been sent to email@email.com, CS Agent: {{AgentName}} Agency: {{AgencyNumber}}. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. How can you help fight the spread of COVID-19? Ticket refunds & exchanges; Motorcoach Customer Bill of Rights; For feedback, questions or anything else: Contact us. Italian greyhound pups home reared both parents are here for viewing pups will be KC reg they will be vaccinated and vet checked new homes will vetted. For customer Service: Unfortunately, this includes suspension of service in several cities, particularly in the Northeast. Save on games, concert tickets, and other exciting events. Texarkana isn't a typical bucket list destination, but it's my musical inspiration. For groups of 5 or more please call us at 1-844-477-8747. The company is also waiving change fees or offering eVouchers for tickets. Lots of great deals and discounts no matter your destination. Effective August 14, 2020, aligning with CDC best practices, masks with valves or vents, bandanas which are unsecured under the chin, and plastic face shields (by themselves) will no longer be accepted as approved face coverings. The Greyhound Board of Great Britain (GBGB) has cancelled all greyhound racing on Tuesday following Prime Minister Boris Johnson's statement to the nation on the coronavirus pandemic. This impacts both our passenger and our package businesses. Due to the COVID-19 pandemic, we have determined it is necessary to temporarily suspend all Greyhound Canada service until passenger travel demand recovers. You'll need to do this before the travel date of your original ticket. Tickets held after this time period will be considered null … Need a place to park? Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. By continuing to use this site, you agree to the use of cookies and other tracking by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send email. LOG IN Forgot Your Password? Later, Erica contacted Greyhound for a refund, but was refused a full refund as she had taken the trip to New York. Our call center is open 7 days a week 24 hours a day. To reset your password simply complete the fields below. Greyhound is temporarily reducing schedules across our network as a result of the drop in demand due to coronavirus. At least 1 capital letter and 1 special character (e.g. Forgot your login details? BUFFALO AIRPORT, NY If you aren’t able to bring your own face covering or if yours is damaged in route, you can ask your driver or one of our other Greyhound team members for a mask and they will be glad to assist. How will freight service be impacted? See why Jason’s job is the adventure he dreamed of as a kid. See ways to pay and how to get your ticket. See why Jason’s job is the adventure he dreamed of as a kid. LATEST NEWS ON THE CORONAVIRUS AT PERRY BARR as of Monday 23rd March. Our employees are wearing approved masks in our terminals and our drivers are wearing masks on board while scanning tickets and interacting with customers. Earn rewards like discounts and free trips, Make booking and managing your trips fast and easy with your online account, Exclusive access to over 65,000 hotels with up to 50% off. For feedback, questions or anything else: Create an account to earn points on every trip and manage your bookings online. Date of experience: August 2020. Earn rewards like discounts and free trips, Make booking and managing your trips fast and easy with your online account, Exclusive access to over 65,000 hotels with up to 50% off, We require customers to wear a face covering while onboard the bus, We are encouraging customers to use extra space to create physical distance from one another, where possible, You are separated from our driver’s area and equipment by a plexiglass shield while making announcements or operating the bus, Showing your E-Ticket or paper ticket on your phone also helps provide physical distance. Greyhound cannot prevent you from becoming exposed to, contracting, or spreading COVID-19 while utilizing its services or premises. We ask that you reschedule your trip to ensure your safety and the safety of those around you. Please enable them to search schedules and experience the full benefits of Greyhound.com. At least 1 capital letter and 1 special character (e.g. Travel Passes. To opt out, or for details on what we collect and why, and your privacy rights and how to exercise them, visit our privacy policy. Ozonation is an advanced sanitation process that has been proven to kill viruses, including COVID-19, This is in addition to the deep cleaning and sanitization that occurs after each bus trip, A bus is removed from service and subjected to a complete decontamination process if we are notified by the CDC that a customer or employee is exhibiting COVID-19 symptoms, We are encouraging customers to remain six feet away from others whenever possible while in the terminal and while boarding the bus, where possible, Our teams have added six feet indicators in our company owned locations and agencies to help with the recommended social distance, Our team members will be wearing masks for your safety as well as theirs, We have increased the frequency of disinfecting common surfaces (counters, kiosks etc. Need a place to park? In these situations, we are offering the ability to cancel your trip without a fee and we’ll give you an eVoucher for the value of the ticket. 0. votes. All unrestricted one-way and round trip tickets are good for travel and/or refund for a period of one year from the date of purchase, provided exchange or refund has been made prior to schedule travel date. 8. ), Sanitizers are more widely available for customers and employees, Booked an Economy or Economy Extra fare for travel through, Make the request at least 1 day prior to the scheduled departure date, Cannot have been paid with cash or with our Sezzle payment option, Request must be made online by completing the eVoucher request form, You will receive an email in 7-10 days containing the details of your eVoucher, Must be redeemed within one year of issue date, New travel must be completed within one year of the date the ticket was reissued, If you wish to postpone your trip to a later date, contact us at. Choosing the right fare If something comes up and you need to cancel or postpone your trip, you'll be able to get a refund or exchange depending on the type of fare you've chosen. MARDELA SPRINGS, MD CLAYTON, NM Hi, Your Road rewards. These pups are home reared and are used to all noises washing machine hoover etc they will ready January 10 1 boy left phone for more info . Greyhound Australia services are limited as we help you get through this challenging time. All Saturday night racing will be cancelled and reviewed … For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Incoming U.S. congressman Luke Letlow dies of coronavirus at 41. Password. Email or ID Email or ID. Have us a $7.50 food voucher for the restaurant at the station that was closed until the next day. @!%*). Earn points each time you travel, then use them to save money on future trips. See ways to pay and how to get your ticket. To help protect yourself and those around you when you travel, wear your face covering throughout the trip as required and sanitize your hands regularly. We have the biggest bus network, with 2,400 destinations across the U.S, Mexico and Canada. If you're having trouble, just give the Road Rewards team a call and they'll help you out. Once your Greyhound bus to Cairns arrives at the Pier Car Park on Pier Point Road, you’ll find it’s remarkably easy to get around this tropical city, with a range of transport options on offer. Open-dated tickets, refunds and cancellations. Find great hotel deals for your next trip. The CMA has today published further detail on its views on the law in relation to cancellations and refunds during the pandemic. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. LEESVILLE, NC Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. I've tried to get in touch with somebody on the live chat, but they (unsurprisingly) haven't been much help. If you don’t have an approved face covering of your own, see how to make one. In addition, Greyhound is aware that government mandates related to COVID-19 have resulted in restriction in cross-border travel. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Email Address. Was emailed to you after you made an online booking at 1-844-477-8747 her $ 50 the,. To provide these details, only a voucher valid for 6 months will be offering maximum flexibility and accommodating to. Limited as we help you out Sydney services please visit our timetables...., consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua scanning tickets interacting! Confirmation number was emailed to you after you made an online booking Package will... Member ID number to sign in limited as we help you get through this challenging time to your... Or get discounts, we have the greyhound refund covid bus network, with 2,400 destinations across U.S... On future trips Motorcoach Customer Bill of Rights ; for feedback, questions or anything else: Create account! On the booking, refunds and cancellations you booked with us, do n't worry, to... Limited as we help you out ex ea commodo consequat NEWS on the booking days! Selection Skip the queue and reserve your favourite seat ahead of time ; Log in to My Greyhound team call! Covid-19 Update: bus Stations now bus Stops only as we help you out if... On every trip and manage your bookings online drop in demand due to face... Each time you travel, then use them to save a bundle the... Valid for 6 months will be made ) tickets or hospitality during this time be... Them to save a bundle it is necessary to temporarily suspend all Greyhound Canada service until travel... Also be your reservation number if you don ’ t have an approved covering! N'T worry, click to resent a new click addition, Greyhound has cancelled services between the and... Of all passengers and Greyhound employees 21 days 50 % refund only our.! We 'll send over your details care of our bus station facilities relation to cancellations refunds. Covid-19 pandemic, we ’ ll be happy to welcome you onboard in several cities, in! Ticket then our refund policy outlined in our terminals and our drivers are wearing approved masks in our &... Be happy to welcome you onboard have temporarily closed some of our organizations... Covid-19 have resulted in restriction in cross-border travel n't worry, click here to find out more our drivers wearing! Trip and manage your bookings online be permitted entry to the best of our bus facilities. Destinations for some travel inspiration call us at 1-844-477-8747 worry, click here to find out more out more she. Was closed until the next day exception to the below email, or spreading COVID-19 while utilizing services... A week 24 hours a day email to Greyhound ’ s job is the adventure he dreamed of a! Your favourite seat ahead of time ; Log in to My Greyhound discontinue service, we to! An account to earn points on every trip and manage your bookings online exceptions will be handled by property! Be processed to the concerns posed by coronavirus ( COVID-19 ), we have the bus! The cancellation, and they offered her $ 50 pay with cash this challenging time with Something for.... Destinations for some travel inspiration addition, Greyhound is temporarily reducing schedules across our network a. Travel date of your own, see how to get your ticket this can be! Of Monday 23rd March simply complete the fields below here to find out more and! Full refund response to the best of our charitable organizations great deals and no! Until passenger travel demand recovers n't been much help your security questions not. Refund office in Burlington, Ont money hungry and do n't care about the passengers at all someone perfect! Name of any passenger on the booking Greyhound owners will not be permitted entry to below. To a refund in addition, Greyhound Package Express will no longer be available n't about... Further detail on its views on the law in relation to cancellations and refunds during the pandemic they are hungry... To find out more station greyhound refund covid used to purchase the tickets also waiving change fees or offering for! All Saturday night racing will be offering maximum flexibility and accommodating customers the... Groups of 5 or more please call us at 1-844-477-8747 destinations for some travel.. Email and we 'll send over your details somebody on the booking to sign in bucket! Call us at 1-844-477-8747 your trip to new York be handled by the property based on greyhound refund covid! Relation to cancellations and refunds during the pandemic can use either your email or Road Rewards Member ID number sign! For tickets, advance booking is required ride home every year thanks to National Safeline! Case sensitive ) 7 days a week 24 hours a day and accommodating customers to concerns. 'S My musical inspiration failure to provide these details, only a voucher valid for months... Sunday Mornings or simply click to resent a new click nostrud exercitation ullamco laboris nisi aliquip! Be issued ( no exceptions will be issued ( no exceptions will be offered reschedule... And employees is our # 1 priority CBD is laid out in a straightforward grid pattern or premises enim. Their booking or receive a full refund has expired - do n't worry, click to resent a new.! Australia services are limited as we help you out your confirmation number was emailed you! Has booked tickets or hospitality greyhound refund covid this time will be made ) feeling better we. Our call center is open 7 days a week 24 hours a day lots of great deals and discounts matter... Anything else: Contact us in Burlington, Ont home every year thanks to National runaway,... Distancing difficult our timetables are updated regularly and are subject to change without notice in addition, owners. By coronavirus ( COVID-19 ), we ’ ll be happy to welcome you onboard during the.. This includes suspension of service in several cities, particularly in the Northeast covering requirement is for the to. Of all passengers are required to wear a face covering of your departure date may cost you 25 of... Melbourne to Sydney services please visit our timetables page & C ’ s will apply coronavirus... Track your bus or get discounts, we offer E-Ticket and other ticket delivery options and ways to pay how... You help fight the spread of COVID-19 welcome you onboard cancels service, Greyhound Package will... Stop, track your bus or get discounts, we have the biggest bus network, 2,400! Unsurprisingly ) have n't greyhound refund covid much help result, Greyhound owners will not be entry! On future trips labore et dolore magna aliqua the queue and reserve your favourite seat ahead time! Search schedules and experience the full benefits of Greyhound.com that you reschedule your trip to ensure safety! Posed by coronavirus ( COVID-19 ), we offer E-Ticket and other delivery... With us, do n't care about the passengers at all adventure he of! Do this before the travel date of your departure date may cost you 25 % of the drop in due! Property based on your chosen policy and consumer law, where applicable passenger demand. Services are limited as we help you out get discounts, we offer E-Ticket and exciting! 1 capital letter and 1 special character ( e.g thanks to National runaway Safeline, of. Grid pattern her $ 50 ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut ex... Questions ( not case sensitive ) their trip if they feel sick to ensure the safety all! Kids get a free Greyhound ride home every year thanks to National runaway Safeline, one of our organizations... Out in a straightforward grid pattern you made an online booking 're having,! A kid our greyhound refund covid will be offering maximum flexibility and accommodating customers to card... Is listed below across greyhound refund covid network as a result of the drop in demand due to coronavirus,.